Refund policy – 14 days, no questions
If what you bought is not right for you, email within 14 days and you get your money back in full.
Last updated: 18 August 2026
The guarantee
You have 14 days from your purchase. If what you bought is not right for you, email info@learnwithrobbin.com within those 14 days and Robbin issues a full refund. You do not have to argue a case for it.
How to ask for one
- Email info@learnwithrobbin.com from the address you bought with.
- Saying what did not work helps improve the product, but it is not a condition.
- The refund goes back to the card or method you paid with, through Stripe.
What happens to your access
A refund ends your access. Your account or access page is closed and the material may no longer be used, including any copy you already downloaded. If you published a design on a live store, it has to come off. Keeping the money and the product is not one of the options.
Your statutory rights
If you are buying as a consumer in the EU or the UK you have a legal right to withdraw from a distance purchase within 14 days. Some sellers of digital products ask you to sign that right away at checkout in exchange for instant access. This one does not: you keep the full withdrawal right, and the guarantee above gives everyone the same 14 days wherever they live.
What you keep is the right to cancel, not the product. Withdrawing undoes the purchase: the money comes back and your access ends.
Not sure before you buy?
Email info@learnwithrobbin.com. Robbin would rather answer a question than process a refund.